Why We Don't Have a Pricing Page

"No pricing on the website? What are they hiding?"

We see this criticism occasionally. Some people equate a public pricing page with transparency and its absence with something shady.

We're not hiding anything. We just think per-seat pricing tiers are a lazy way to price software—and a particularly bad fit for billing services.

Per-Seat Pricing Is Dying

This isn't just our opinion. The software industry is waking up to the fact that charging by headcount doesn't align with value delivered.

According to recent industry research, seat-based pricing dropped from 21% to 15% of SaaS companies in just 12 months, while hybrid pricing models surged from 27% to 41%. The shift is accelerating.

Why? Because when automation handles more of the work, charging per human makes less sense. The value isn't in how many people log in—it's in the outcomes delivered.

Billing Has Always Been About Outcomes

We've been in telecom billing since 1985. Long before "outcome-based pricing" became a buzzword, we understood something fundamental:

The value of billing isn't measured in seats. It's measured in revenue captured, errors avoided, and time saved.

A company billing $50,000/month has different needs than one billing $5 million. A provider with simple MRCs has different complexity than one rating millions of CDRs across dozens of rate plans. Why would we charge them the same because they have the same number of users?

Why Introduce Complexity in Your Billing Model?

Here's the irony: we're a billing company. We see firsthand how complex billing models create confusion, disputes, and administrative overhead.

So why would we do that to you?

How We Actually Price

Depending on your needs and the partnership structure, we typically work in one of two ways:

Percentage of Revenue

We take a small percentage of the revenue we help you bill. Our incentives align perfectly with yours: when you bill more, we earn more. When you succeed, we succeed.

This model works well for growing providers. You're not penalized for adding customers or services—the cost scales naturally with your business.

Flat Rate

For providers who prefer predictability, we offer flat monthly pricing that includes everything—unlimited users, unlimited transactions, full support. One number, no surprises.

No counting seats. No monitoring API calls. No feature gates. Just billing handled.

What About Transparency?

We're completely transparent—just not in a way that fits on a pricing grid.

When you talk to us, we'll discuss your volume, complexity, and goals. Then we'll give you a clear price. Not a starting price with asterisks. Not a base rate with add-ons. A real number that includes everything.

You'll know exactly what you're paying before you sign anything. That's transparency.

The Bottom Line

We don't have a pricing page because we don't have one-size-fits-all pricing. And we think that's a feature, not a bug.

We'd rather spend 30 minutes understanding your business and give you a real quote than have you try to map your needs onto a generic pricing tier that wasn't designed for anyone in particular.

You wouldn't hire an accountant based on a pricing grid. You shouldn't choose a billing partner that way either.